Temporary Refund Policy

– Refunds are being offered during the current health crisis for current ticket holders only. The shows for which refunds can be issued for are: The Heartland Ballet’s CoppéliaRoald Dahl’s Matilda the MusicalLerner & Loewes BrigadoonDisney’s Frozen Jr.

– Refunds must be requested no later than July 31st, 2020. No Refunds will be honored after that date.

– Refunds are for the ticket cost only. We are not able to refund the ticket fees.

– All refunds will be issued by check.

– All refunds will be issued within 60 days of the refund request

– To request a refund please email director@thegrandoperahouse.com or call our Business Office Monday – Friday between 9:00am and 4:00pm.